AI Agents in Make

This AI product management course focuses on building AI agents inside Make, moving from the idea of an agent to an implemented “agentic automation.” It’s geared toward PMs who want to understand how agent capabilities translate into real workflows: inputs, tools, steps, and guardrails. The course is most relevant when you’re shaping an AI feature that must operate across systems (e.g., triage, enrichment, routing, or customer ops flows) and you need a concrete picture of how an agent is assembled and tested. Expect takeaways you can apply in cross-functional teams: scoping the first version, defining validation and fallback behavior, and aligning on measurable outcomes before shipping.