UX Design Fluency

PMs don’t need to be designers, but they do need UX fluency to make better decisions — from defining problems to evaluating solutions. This course introduces the practical building blocks behind good UX work: research planning, interviewing, usability evaluation, and the psychological principles that influence user behavior. The emphasis is on how to interpret and use UX inputs in product conversations: making tradeoffs clearer, improving requirements, and reducing rework. Best for PMs and cross-functional partners who want to work faster with design teams and bring more user-centered rigor into everyday product decisions.