Impactful Customer Conversations
Run impactful customer interviews and turn insights into action
01. Overview
Customer conversations are only valuable if they change what you build. This course explores how to structure interviews and discovery discussions so they reveal decision-grade insight, not anecdotes. You’ll learn how to probe for behavior, validate assumptions, and synthesize patterns that influence roadmap direction. Best for PMs deepening discovery practices and seeking clearer evidence before committing resources.
02. Instructor & Details
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03. Enrollment
04. Related Courses
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Continuous Interviewing
Master weekly customer interviews to gain actionable insights