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ProviderMaven
LevelIntermediate
FormatLive online
Duration8 days, 2 hours/week
Price$325maven.com

Customer JTBD Frameworks and Methods

Shift from product-focused to customer progress mindset.

Website Previewmaven.com
Website preview for Customer JTBD Frameworks and Methods

Overview

Jobs-to-be-Done provides a lens for understanding why customers adopt products in the first place. This course examines how to uncover functional, emotional, and contextual drivers and translate them into product opportunities. It focuses on applying JTBD thinking to roadmap and positioning decisions. Best for PMs deepening customer-centric strategy.

Instructors

Instructor TypeIndustry Expert

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